This privacy policy applies between you, the User of the Website and TLS Hydro Power Limited, the owner and provider of this Website. TLS Hydro Power Limited takes the privacy of your information very seriously. This privacy policy to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Definition and interpretation

1. In this privacy policy, the following definitions are used:

Date collectively all information that you submit to TLS Hydro Power Limited via the Website, This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies a small text file placed on your compute by this Website when you visit certain parts of the Website and or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR the General Data Protection Regulations (EU) 2016/679;

TLS Energy Limited, , a company incorporated in England and Wales with registered number SC200394 whose registered office is at Balgonie Power Station, Markinch, Glenrothes, Fife, KY7 6HQ

UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

Website the website that you are currently using, www.tlshydro.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation;

a. The singular includes the plural and vice versa;

b. References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c. A reference to a person includes firms, companies, government entities, trusts and partnerships;

d. “including” is understood to mean “including without limitation”;

e. Reference to any statutory provision includes any modification or amendment of it;

f. The headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of TLS Hydro Power Limited and Users with respect to this Website. It does not extend to any websites that can be accessed form this Website including, but not limited to, any links we may provide to social media websites.

4. For the purposes of the applicable Data Protection Laws, TLS Hydro Power Limited is the “data controller”. This means that TLS Hydro Power Limited determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:

a. Name;

b. Contact Information such as email addresses and telephone numbers; in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following way:

a. Data is given to use by you

Data that is given to us by you

7. TLS Hydro Power Limited will collect your Data in a number of ways, for example:

a. When you contact us through the Website, by telephone, post, email or through any other means

b. When you elect to receive marketing communications from us; in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example;

Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons;

10. We may use your Data from the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstance (see the section headed “Your rights” below).

11. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in;

a. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

b. For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

c. If you are not satisfied about our approach to marketing, you have the right to withdraw your consent, see the section headed “Your rights” below.

Who we share Data with.

12. We may share your Data with the following groups of people for the following reasons:

a. Third party service providers who provide services to us which require the processing of personal data – we share the user information with mail chimp for our newsletter: in each case, in accordance with this privacy policy.

Keeping Data secure

13. We will technical and organisational measures to safeguard your Data, for example:

a. Access to your account is controlled by a password and a user name that is unique to you.

b. We store your Data on secure servers.

14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss of unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@tradelinksolutions.com

15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identify theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

18. You have the following rights in relation to your Data:

a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information, if we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase – the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

e. Right to data portability – the right to request that we move, copy or transfer your Data.

f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your Data), please contract us via this e-mail address: info@tradelinksolutions.com.

20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO), The ICO’s contact details can be found on their website at https://ico.org.uk/.

21. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

22. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Change of business ownership and control

23. TLS Hydro Ltd Limited may, from time to time, expand or reduce our business and this many involve the sale and/or the transfer of control of all or part of TLS Energy Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

24. We may also disclose Data to a prospective purchaser of our business or any part of it.

25. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

26. This Website may place and access certain Cookies on your computer. TLS Hydro Power Limited uses Cookies to improve your experience of using the Website and to improve our range of services. TLS Energy Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is always protected and respected.

27. All Cookies used by this Website are used in accordance with current UK and Eu Law.

28. Before the website places Cookies on your compute, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling TLS Hydro Power Limited to provide a better experience and service to you. You many, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

29. This Website may place the following Cookies

30. You can find a list of Cookies that we use in the Cookies Schedule.

31. You can choose to enable or disable Cookies in your current internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

32. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

33. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser of you are unsure about adjusting your privacy settings

34. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies form your computer.

General

35. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

36. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this policy will not be affected.

37. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

38. This Agreement will be governed by and interpreted according to the law England and Wales. All disputes arsing under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

39. TLS Hydro Power Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact TLS Hydro Power Limited by email at info@tradelinksolutions.com.